Here are some frequently asked questions. If you have a question that isn't
answered here, feel free to Contact Us.

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Payments

What kind of payments do you accept?

We accept Paypal and all major credit cards.

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Shipping

How much is shipping?

Base shipping for most products inside the contiguous U.S.A. is $4.97-6.97. This will be adjusted depending on the product ordered, the total weight, and where you live. Multiple products purchased at the same time tend to ship for less than if purchased individually!

Do you ship internationally?

Not at this time.

How long does it take for an order to arrive?

This depends on what you order. Most of our products are created on
demand and we generally ship within 1 week of your ordering -- sometimes even the same day! During busy seasons, this is likely to be longer. Most of our items are shipped directly from our printing partners. Please be patient, We strive to get your amazing products to you as quick as possible. But awesome takes time.

Once shipped, your order will usually arrive to you within 3 days to 2 weeks. In
most cases you will receive a tracking number to track your order.

Most of our items are custom made after your order is placed, and are generally shipped within 5-7 business days.

Standard shipping time for items printed in the USA is 3-7 days. Items from our manufacturing partners in China generally take 14-21 days to arrive from time of order.

I ordered multiple items but haven't gotten all of them. What's going on?

Sometimes your orders will come from different printing partners, so you
may receive one item before the next. They're all coming!

My shirt is the wrong size! Can I get it replaced?

Since every item is custom made when you order it, we typically do not send a free replacement for size discrepancies, since we provide size charts on every apparel product to help you select the correct size.  If we have sent a different size than what you ordered, of course we will replace it! Please compare the size of the shirt (measured 1" below armhole) to the size listed in the chart for that shirt, and if it is more than 1/2 inch different, please contact us. Please email us a picture of the shirt with a tape measure across it, and include the tag if possible in the picture.

What is your refund policy?

Since every item is custom made when you order it, we typically do not offer refunds. If the product is defective, or if we have shipped the wrong item, please let us know and we will do our best to replace it, or if that is not possible, to give you a credit toward another purchase. Please read our Return and Refund Policy.

How can I contact you?

You can message us on Facebook at https://www.facebook.com/ArtLoversBoutique. We are online a lot, and will see this the fastest.
You can also email us at artlovers@olypen.com